DrugMartDirect.com is a Canadian online pharmacy that aims to provide effective medical services globally while keeping the safety and welfare of its patients in mind. It sells low-priced prescription and over-the-counter medications, which, it claims, are all approved by necessary health regulatory bodies. But is the pharmacy legit? Can it be trusted to deliver quality medical services as it promises?
You will find the answers to these questions and more in this DrugMartDirect review.
Canada’s Leading E-Pharmacy Serving Customers Worldwide
DrugMartDirect.com is a Canada-based online pharmacy that sells prescription and non-prescription medications at an affordable price. However, it prefers to refer to itself as a prescription referral service rather than an online pharmacy. It claims to provide its services to Canada, America, and most other parts of the world.
The pharmacy was registered online in 2016 and has been operating ever since. While its long service time should ordinarily be an indication of how reliable and trustworthy the pharmacy is, it was once flagged as a rogue website because several high-risk websites were linked to it. This is usually a sign of a scam website; consequently, it resulted in a very low trust rating on some review sites at the time. We will shed more light on its legitimacy in the following section.
According to reviews on the website, past customers appear to give it a thumbs up based on its friendly and proactive customer service agent. Many others also applauded the pharmacy’s fast delivery service and the high quality of its medication. But before you get too excited, these reviews were on the pharmacy’s website, and there is no guarantee that they are legit.
DrugMartDirect offers a couple of benefits to individuals who source their medications through its platform. The major ones include:
- global delivery: While many online pharmacies limit their services to a few states in the US and surrounding countries at best, DrugMartDirect claims that its service is available worldwide;
- hassle-free transactions: The pharmacy accepts 4 different payment methods — wire transfer, international money order, check, and credit card (Visa or MasterCard). Thus, customers can go with whatever method they are most comfortable with;
- round-the-clock operation: Many pharmacies have a close time, but not DrugMartDirect.com. It says that its doors are open 24/7 year-in-year-out and that customers can reach out regarding any questions they may have.
With an online pharmacy that offers this much, it’s only natural to doubt its legitimacy. And for a customer who makes an effort to research a website before diving in, it’s necessary to wonder if it is legit or just another scam website. Let’s help you find out.
Is DrugMartDirect.com Safe & Legit?
Yes. DrugMartDirect.com is legit! However, there’s a lot about it that is questionable.
Earlier, we mentioned that DrugMartDirect has been in the online pharmaceutical scene for up to 6 years. But while this should score it a point as being legit, the fact that it was listed as a rogue site at a certain time makes you want to scrutinize the pharmacy further.
For starters, the pharmacy has an old-school-type design template that is synonymous with rogue sites, but perhaps, looks don’t define everything. It boasts of a couple of approvals, licenses, and certifications from regulatory bodies such as CIPA and PharmacyChecker — an independent verification program set up to vet online pharmacies. But again, there’s a little problem: its status on PharmacyChecker shows that it is not accredited. However, its CIPA seal checks out. This indicates that it is safe for online ordering and service delivery.
Another major issue we have with this pharmacy is that its owner is unknown. Most reputable pharmacies we have reviewed have detailed information about their founders, but the story is different in this case, as the founder stays hidden from the public.
We are uncomfortable with DrugMartDirect because of the red flags we’ve pointed out. The only reason we classify it as a legit or reputable company is because of the CIPA seal that checks out on the CIPA database.
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Is a Prescription for Meds Required?
That solely depends on the drugs you intend to buy. While customers can buy non-prescription drugs without a prescription, the pharmacy requires that they provide a valid prescription (written in English) from a state-licensed doctor. It also requires the customer to forward the original copy of their prescription by mail after sending an e-copy via fax or email.
Best Meds to Promote Sexual Health
DrugMartDirect.com has a wide range of drugs used for the treatment and enhancement of sexual health in both males and females. The drugs are available in generic and brand forms, which gives the customers a better choice for their medication. According to it, it only sells medications approved by the Food and Drug Administration (FDA) for use. The meds it has in stock for sexual health treatment include:
With the availability of both the generic and brand versions, there are disparities in the price listings, with the brand versions being more expensive than the generic form.
What Other Types of Drugs Are Available?
DrugMartDirect.com has several other types of drugs available besides those for sexual health improvement. It has drugs for different health conditions, including:
- Crohn’s disease;
- chronic inflammation;
- blood pressure;
All the drugs are put under two main categories: prescription and non-prescription drugs, and they can be easily accessed through the header section of the website, as well as its footer. The pharmacy also has a wide range of drugs available for treating pets, and it lists them separately from the drugs for humans under the Pets category.
The pharmacy makes it easy to navigate and find the drugs you require without breaking a sweat. It provides a search bar, through which intending buyers can simply type in the name of the drug they need, and it will pop up if it is available.
Advantageous Coupons and Promo Codes
At the time this article was written, there was no promo code or coupon available. However, the website made mention of occasional website promotions using coupons and promo codes, which will be prompted for entry during checkout. So you can keep an eye out for that!
The pharmacy features a referral program, through which customers can take advantage to save some money. For each referral, it gifts the referred buyer $20 off and credits the referrer $20, which they can apply to their next purchase. The interesting part is that there is no limit to the number of family or friends that can be referred to the pharmacy.
Besides the coupons and promo codes, DrugMartDirect boasts of offering one of the best possible prices online. It promises to sell meds at the same or an even better price than any legit regulatory-policy-abiding pharmacy that offers a lower cost if a customer can pinpoint it.
Forms of Payment
Drug Mart accepts Visa Card and MasterCard as their preferred method of payment. It uses industry-standard security measures such as the SSL (secure sockets layer) to protect user information. Thus, it is safe to use credit cards on the platform. Once payment is made, it takes a 3-day window period to verify the payment before processing the order and shipping the parcel. On the platform, payment is to be right after placing the order; it often consists of the delivery fee in addition to the price of the drugs a customer has purchased.
It is worth noting that the pharmacy does not have partnerships or arrangements with health insurance companies. Thus, it does not accept insurance plans as payment options.
After the receipt and confirmation of payment, it usually takes about 3 business days for the order to be processed. Within these 3 days, the order will be cross-checked and approved by the site to start the shipping process. As stated earlier, its shipping policy extends from Canada to the United States of America and other world destinations; however, these international destinations are limited to those countries that are USPS deliverable.
Diving deeper into the subject of shipping, Drug Mart Direct delivery within the USA and its territories attracts a shipping fee of around $9.95, while those to other countries attract a fee of $19.95. It is worth noting that the delivery fee may vary depending on the country the parcel is to be delivered.
The pharmacy strives to ensure that people who buy drugs through its platform receive their meds as timely as possible. However, it acknowledges the possibility of unforeseeable circumstances affecting its shipping service and therefore advises intending buyers to place orders far ahead of time.
Refund and Guarantee
One thing we like about Drug Mart Direct is the fact it provides a money-back guarantee. It promises to provide a full refund or get its contracted dispensary to reship a product if the medication does not get delivered within 2 weeks. All customers need to do is file complaints so that it can launch investigations into the parcel, and reshipment can be processed if necessary.
However, the pharmacy guarantees that parcels will get delivered in most cases, as long as the delivery address provided is correct. Unlike ModafinilXL, BuyModafinilOnline.com, and some other pharmacies, Drug Mart Direct does not provide a refund if a customer is dissatisfied with the parcel they receive.
Other Features of This E-Pharmacy
Drug Mart Direct offers some other interesting features that come in handy. For starters, it has a pet section where it sells prescription and non-prescription meds. Like with human medications, you can only place orders for prescription-type drugs if you have a valid prescription from a licensed veterinary doctor.
Pet drugs can also be found with much ease as they can be located by typing their names in the search bar provided at the top right-hand side of the website. What’s more, the pharmacy features a comprehensive FAQ page for new users that may have some basic questions about the pharmacy, as well as other informative pages on the website. This can help save time that would rather have been put into trying to reach a customer care agent.
Pharmacy Location & Contacts
Drug Mart Direct is based in Canada and located in Winnipeg, MB R3C 2J3, Canada.
It has numerous forms of contact information, which include:
- Phone number: 1-855-402-2022 (Toll-free)
- 1-204-789-4152 (International)
- Email address: firstname.lastname@example.org
- Fax: 1-800-525-6618 (Toll-free)
- 1-204-975-9291 (International)
The pharmacy opens from Monday to Sunday, with the hours of operation being:
- Mon to Fri: 7:00 am – 6:00 pm
- Sat: 7:30 am – 6:00 pm
- Sun: 7:30 am – 6:00 pm
However, it can also be reached via live chat, and this is operational 24/7.
DrugMartDirect.com has been around for long enough to be considered not only legit but reliable in terms of delivering high-quality meds in record time. However, its many downsides make it difficult to trust. Amidst all of them, our major bone of contention is the fact that it was labeled a rogue website by LegitScript in the past. While its CIPA verification doesn’t exactly put a smile on our faces, it suggests that the pharmacy is legit.
DrugMartDirect has a customer testimonial page where all the reviews are listed. A total of 2,026 reviews can be seen, with most of them (about 1,661) positive; the rest are negative. This gives the standard for a normal legitimate website since most scam websites usually have only positive feedback from customers.
But while the mix of positive and bad reviews makes it look legit, something worrisome caught our attention. Most of the users who left negative reviews complained of being duped by the website: they either went on about how the pharmacy delivered the wrong medication or didn’t deliver any at all. Amidst the negative comments were also customers who expressed their dissatisfaction with the poor communication from the customer care team. This further leaves our trust in the online drugstore to deliver exceptionally quite shaky.
We do not recommend sourcing your meds from this pharmacy. Consider other options such as ModafinilXL or HighStreetPharma, among others, that have proven to satisfy customers time after time. We give this pharmacy a rating of 3 out of 5 stars.